The Makkah Region Development Authority is a development-focused government entity established to advance urban growth, infrastructure, and key strategic projects across the region. Its mandate includes preparing regional master plans and delivering major initiatives that enhance livability and support sustainable development.
The authority places strong emphasis on strengthening its internal work environment through initiatives that enhance digital systems, boost internal communication, and provide training programs that elevate employee performance.
This commitment has resulted in a positive OHBI score of 72.94%, reflecting the authority’s dedication to fostering a healthy, productive, and collaborative workplace culture. The organization continues to drive sustainable development efforts aligned with the goals of Saudi Vision 2030.
Makkah Region Development Authority adopted a structured, Kaizen-driven approach to strengthen internal communication and reinforce a collaborative culture. Through brief post-event surveys, the authority continuously gathers employee feedback, analyzes insights, and implements gradual improvements grounded in data. This approach has increased employee engagement, enhanced the effectiveness of internal activities, and elevated overall satisfaction in a sustainable way.
The methodology delivered a clear impact on the organization’s OHBI performance, achieving a 72.94% score, surpassing the benchmark average—driven by advancements in awareness, relationships, and internal communication. These efforts contributed to the evolution of the organizational culture and reinforced a long-standing participatory environment aligned with the authority’s strategic direction.
By integrating data-driven decision making, employee empowerment, and continuous improvement principles, the authority has become a strong exemplar for healthy workplace practices and effective internal communication across government entities.
The Ministry of Transport and Logistics Services is one of Saudi Arabia’s most influential government entities, leading national efforts to develop transport infrastructure, enhance road network efficiency, and strengthen logistics connectivity across cities and strategic gateways. The Ministry plays a central role in improving service quality, advancing sustainability, and empowering a sector that is vital to achieving Saudi Arabia’s Vision 2030 objectives.
As part of its commitment to enhancing the employee experience and elevating workplace quality, the Ministry adopted the OHBI methodology to assess organizational culture and overall workplace wellbeing. Using scientifically grounded tools, the Ministry gained deeper insights into employee perceptions, identified strengths and areas for improvement, and analyzed communication patterns and levels of engagement. The assessment also examined the impact of internal initiatives on performance and job satisfaction.
The results revealed notable progress across several cultural dimensions, reflecting the Ministry’s dedication to building a supportive, productive, and high-performing work environment. Insights generated through OHBI enabled the Ministry to craft targeted development plans, launch initiatives that boost awareness and trust, strengthen belonging, and enhance the overall quality of professional life.
Today, the Ministry continues its journey toward fostering a healthy, innovative workplace that empowers national talent to perform at their best—directly contributing to the advancement of the transport and logistics sector and accelerating its transformation toward a more sustainable and efficient future.